Cross Blue - Luxury Quality Strechable & Dust-proof Sofa Cover

Within how many days I will get get ?

• Domestic Order ( INDIA ) :

1. Cash On Delivery ( COD ) : 6-8 days.
2. Prepaid ( Bank transfer / Credit card / Debit Card / Wallet ) : 3-5 days.

• International Order ( OVERSEAS ) :

1. Cash On Delivery NOT Available.
2. Stripe money : 10-12 days.

• Customize product take 1 week for dispatch time. Above time period is after dispatching product.

Out of India shipping available ?

• Yes

Can I book an order for delivery to more than one Address?

• Each order is shipped only to a single address. However if you wish to ship products to different addresses, you may do so by placing multiple orders.

Track my order

• We sent you automatically Tracking number after order has been shipped. ( Within 24 to 48 hours )
• We have mentioned header of website and bottom of website menu "Track Order".
• Click on "Track Order" and give Order ID and Register Email ID.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

1. INFORMATION WE COLLECT

Information You Give Us

We receive and may store any information you enter on our website. For example, we collect information from you when you place an order, create an account, call us with a question, create a Wish List, write a review, or use any of our services.

The information we collect from you includes things like:

• Your name
• Your mailing address
• Your e-mail address
• Your phone number
• Demographic and lifestyle information, such as age, personal interests, and product preferences
• Location information
• It may also include information you give us about other people, such as the name and address of a gift recipient, or the name and contact info of a friend & Family.

Information from Other Sources

We may also receive information about you from other sources, including third parties that help us update, expand and analyze our records and identify new customers.

2. Automatic Information

Like many other websites, we also collect information through cookies and other automated means. Cookies are commonly used by websites to save data on your computer. The information we collect from cookies may include your IP address, browser and device characteristics, referring URLs, and a record of your interactions with our websites. We use cookies to create a more personalized shopping experience on our websites. This cookie may facilitate the tailoring of advertisements and offers to you, sometimes in connection with interest-based advertising.

To help us understand and enhance our interactions with visitors to our websites, we may permit web analytics providers to collect information on our websites using automated tools like cookies. We also may share personal information with those providers. We may have similar arrangements with interest-based advertisers. Interest-based advertising is covered in more detail below.

3. Location Information

Our website may collect certain information such as the type of device you’re using or your specific location to help your shipping cost.

 4. Public Blog, Reviews, Forums  Our website offer publicly accessible blogs, reviews or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

5.HOW WE USE THE INFORMATION WE COLLECTWe use the information we collect for things like:• Fulfilling orders and requests for products, services or information• Processing returns, exchanges and layaway requests• Tracking and confirming online orders• Delivering products• Managing our Reward Zone program• Marketing and advertising products and services• Conducting research and analysis• Establishing and managing your accounts with us• Communicating things like special events, sweepstakes, promotions and surveys• Identifying you on our websites and tailoring advertisements and offers to you based on your interactions online.• Facilitating interactions with Tanhai and others, such as enabling you to e-mail a link to a friend• Operating, evaluating and improving our business6. DATA RETENTION

We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. WHERE WE SEND YOUR DATA Tanhai does not sell, rent or trade your personal information to third parties.We may share your information with third parties to perform services on our behalf such as:• Fulfilling orders• Delivering packages• Sending Tanhai marketing communications• Fulfilling subscription services• Conducting research and analysis• Providing chat functionsSometimes we may be required to share personal information in response to a regulation, court order or subpoena. We may also share information when we believe it’s necessary to comply with the law. We may also share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of Tanhai, our customers, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity.We may also share personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.8. HOW WE PROTECT THE INFORMATION WE COLLECT

Our website may collect certain information such as the type of device you’re using or your specific location to help your shipping cost.

9. YOUR CHOICES REGARDING THE INFORMATION WE COLLECTYou may choose to:

• Stop receiving marketing or promotional e-mails, direct mail, phone and mobile marketing communications
• Update and correct your personal information
• Cancel your account or request that we no longer use your information to provide you services
• Request removal of your personal information from our blog or community forum
• To do any of these, let us know by one of these methods:
• Follow the directions in a marketing e-mail or direct mail or mobile communication that you receive from us
• Send an e-mail with your request and current contact information to Conquerorfashion.in@gmail.com

10. LINKS TO OTHER WEBSITES

Our websites link to other websites, many of which have their own privacy policies. Be sure to review the privacy policy on the site you’re visiting.

11. PRIVACY POLICY UPDATESWe may need to update our Privacy Policy as Tanahi and our customers grow and evolve.12. HAVE QUESTIONS?

If you have any questions about our Privacy Policy, we’ll do our best to answer them. Please contact us at CONQUERORFASHION.IN@gmail.com

• Quality products that are priced at an honest value and backed by the best customer service possible. Our customers will remain our focus in the future. We will take care of each customer, one at a time, each time we hear from him or her. After all, everything is about… Emotions and Expressions…
• We are always looking forward to giving you the best of products at the best of prices and with the best of hopes that we continue our relations till time abides with your love for things Indian! However if due to some unforeseen situation you require the return of the product then the following terms apply for a mutually consented return.

RETURN/REFUND POLICY:

WHEN WE PROVIDE RETURN AND REFUND POLICY ?

• Please note that we are not accepting any returns/refunds. We only give a one-time exchange within 3 days of delivery.
• We do not accept any return/ refund after the product is delivered. 
• Any complaint with regards to the damage or stains should be reported to us within 24 to 48 hrs of the receipt of the products. We may ask for a digital picture of the same in order to review the same. We will issue an exchange once we received the product back at our office.
•  While we are committed to maintaining a long-lasting relationship with our customers by providing them 100% satisfaction, we are unable to accept returns or exchange of customized products.
• Customer have to courier us of return order ( Incase of damage then only ) once we received courier then we will assist you if you want exchange or refund.
• If Customer want refund only then we will cut charges of 40% ( Our Platform Handling charge, Payment gateway charge, Website Handling Charge ) and 60% amount will be REFUND.
• Courier charges will pay by voucher flat 100 Rs.
• If order had been cancelled by us then only Refund will be procedure within 7 days by same payment method.
• If you have any questions about our return/refund policies, we’ll do our best to answer them. Please contact us at Tanhaiindia@gmail.com for more information about returns & cancellations.

CANCELLATION POLICY:

WHEN WE CANCEL ORDER ?

• Tanhai allows you to cancel your order. If you wish to cancel your order kindly once check the terms of the cancellation.
• If you wish to cancel the order kindly ensure that you cancel your order within 24 hours after placing the order ( If Status changed as shipped within 24 hours then also we cannot cancel order as order moved from our warehouse ). 
• Order once moved to shipped can not be canceled.
• In case you cancel your order before the order is shipped – you will be issued a refund within 7 days of the cancellation order. If you do not get your amount within 7 days of cancellation you can raise request on Tanhaiindia@gmail.com. 
• You can send mail to Tanhaiindia@gmail.com or can contact on +91 9824433277. Once the order is delivered we don’t accept return and refund. 

EXCHANGE POLICY

WHEN CAN I EXCHANGE ?

• Loved the product but want a different color, pattern, size? We are happy to exchange it as long as it meets the conditions.
• Tanhai gives no question asked 3 days exchange policy. Customers can exchange with any product available on the website with a high or low amount.
• In the case of higher products in exchange, customers have to pay the difference amount online. COD not available for the exchange request.
• Else in case of a lower amount, the difference amount will be added to the customer’s Tanhai account as a store credit.
• For exchange, customers have to raise exchange requests within 3 days of delivery at Tanhaiindia@gmail.com. Tanhai will not accept the request after 48 hours of delivery.
• In case of an exchange, customers have to mail Tanhaiindia@gmail.com.
• We will ask you to send the real image of the received product for checking the product.

COLOR AND DESCRIPTION DISCREPANCY

• The apparel description on the website contains details and product specifications which are approximate values, closest to reality. While we strive to be accurate in showcasing colors there still may be minor variations because of the light and settings during photography and also the color settings and properties of various monitors. Other details like weight, work details, and size may vary slightly as well. Hence the customer should keep in mind the slight variation when placing the order online. Tanhai in believes that every customer placing an order is absolutely aware of these minor variations that may occur with respect to the actual color of the outfit received.

EMBELLISHMENT RELATED ISSUES

• Apparel consisting of embellishments like beads and sequences usually has the tendency to come off.  Even with perfect handling, care and packaging this cannot be completely avoided. During physical transit, some of them may come loose, hence if you see such situations arise when you unpack or wear your attire, do not worry as it is a common issue.